Resources

Blog

20/11/23

New report identifies the importance of upskilling in attracting and retaining talent in the Irish Hospitality Industry

(L-R) Eileen O’Connell, Interactions Research, Michelle Guthrie, Development Advisor, Skillnet Ireland, Niamh O’Malley, Network Manager Restaurant & Hospitality Skillnet, and Adrian Cummins, Chief Executive, Restaurants Association of Ireland. Press release,…

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13/10/23

RAI Conference – Upskilling & Retention Session ‘Overcoming Challenges: Embracing a New Era for Hospitality’

The Restaurant & Hospitality Skillnet will be hosting a EU Year of Skills session at the Restaurants Association of Ireland Annual Conference. The session's focus is on Upskilling & Retention ...

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12/07/23

Restaurant & Hospitality Skills for the Unemployed Killarney 2023

This Monday, was the final day of our Restaurant & Hospitality Skills programme. This programme was delivered as part of the Skills Connect Initiative. The programme ran over 15 days...

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Useful Links

PODCASTS

Wellbeing Podcasts

1. The Workplace Wellbeing Podcast: https://open.spotify.com/show/3zSvXK5KsaDFbP4Qz1WSpz?si=666c6bdcb79a45bf&nd=1

2. Workplace Wellbeing, Mental Health & Resilience: https://open.spotify.com/show/7sXQNRCs8HtFLB8KGHsNyg?si=3d1db2dd508b4741&nd=1

3. Workplace Wellbeing Podcasts: https://open.spotify.com/show/1aJwfrEn7K52KL2gOOzqEY?si=be3f6a1c01c445ec

ARTICLES

Managing Change:  Harvard Business Review article on the impact of change on our emotions – https://hbr.org/2020/03/that-discomfort-youre-feeling-is-grief

Wellbeing in the Workplace: The Future Of Work Is Employee Well-Being’ https://www.forbes.com/sites/jeannemeister/2021/08/04/the-future-of-work-is-worker-well-being/

Teamwork: ‘8 tips for improving teamwork in the restaurant workplace’ https://www.rewardsnetwork.com/blog/teamwork-restaurant-workplace/

Tips on Creating a Positive Team Work Environment in Hospitality https://smallbusiness.chron.com/tips-creating-positive-team-work-environment-hospitality-36961.html

Motivation Checklist ’31 Ways to Keep Employees Motivation High’: https://www.personio.com/wp-content/uploads/2020/03/Checklist_-31-Ways-to-Keep-Employees-Motivation-High.pdf

BOOKS

  • “100 Tips for Hoteliers: What Every Successful Hotel Professional Needs to Know and Do” by Peter Venison
  • “Contagious: Why Things Catch On” by Jonah Berger
  • “Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity” by Kim Scott
  • “The Making of a Manager: What to Do When Everyone Looks to You” by Julie Zhuo
  • “Drive: The Surprising Truth About What Motivates Us” by Daniel Pink
  • “Setting the Table: The Transforming Power of Hospitality in Business” by Danny Meyer

DOWNLOADABLE TEMPLATES

WEBSITES

Wellbeing: https://www.headspace.com/

Personal Productivity/Motivation Strategies: https://hbr.org/2018/11/how-to-keep-working-when-youre-just-not-feeling-it

Teamwork Activities: https://www.themuse.com/advice/team-building-activities-games-for-work-office

E-LEARNING LOG IN

IACT

Log into your Certified Hospitality Programmes level 1, Level 2 & Level 3 Here. To Access your account you will need your email address and password. Please click the login button below to get started.

Can’t remember your password?

  1. Go to portal page & enter email
  2. Click ‘Forgot Password’
  3. Set a new password from the prompt email
  4. Login and complete the training
  5. (Please note the email can end up in spam)
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My Academy

If you are looking to log into any of the following courses please click the login button below: (To access your account you will need your email address and your password.)

  • Standard Operating Procedures for Food & Beverage
  • Applying Lean in Food & Beverage
  • Sustainability for Small Hospitality Businesses
  • Responsible Service of Alcohol
  • Standard Operating Procedures for Accommodation Department
MyKademy Login