Start Date: 04/10/2023
Duration: 9:30am - 5:00pm
Location: Crowne Plaza Blanchardstown, Dublin 15
Full Fee: €395
Network Members Fee: €316
Programme overview
This one-day workshop is designed to provide a designated support contact person with the knowledge and skills that are required for the role. It provides the delegate with a clear understanding of the role under the heading of Dignity & Respect at Work.
It explores the recommendations made by the Department of Business, Enterprise & Innovation and the Health & Safety Authority and how this impacts on the scope of the role and boundaries that apply.
Learning Outcomes
At the end of the training programme participants will:
- Know role of the support contact person.
- Know the harassment and bullying responsibilities as a support contact person.
- Know the dignity at work policy and procedures.
- Know approaches to handling meetings with individuals.
Who is this course for?
This programme is for Managers, HR Managers and those who are appointed a role of a support contact person.
Content Covered
1). What is the role of the support contact person.
2). Harassment and bullying responsibilities.
3). Dignity at work policy and procedures.
4). The meeting – handling an approach.
5). Skill’s practice.
Trainer Profile
Graphite
Rhiannon Coyne – Senior HR Consultant
Rhiannon Coyne joined Graphite HRM in January 2020 as a HR Consultant.
Rhiannon holds a Bachelor of Social Science degree from Maynooth University and a MSc in Human Resource Management from Smurfit Business School, Dublin. Rhiannon has a vast range of HR industry experience, ranging from the homecare industry to retail, and most recently, a long-standing role within the hospitality sector including experience at head office level. She has vast experience dealing with investigations, grievances, and disciplinaries. Rhiannon’s extensive recruitment experience includes heading European-wide recruitment initiatives.
Rhiannon has a keen interest in employee engagement, training, and policy development.
