Start Date: 06/04/2022
Duration: 10am - 1pm
Location: Virtual Delivery
Full Fee: €100
Network Members Fee: €70
Programme overview
The aims of the training programme are
• To increase participants understanding of the Code of Practice for Employers and Employees on the Prevention and Resolution of Bullying at Work.
• To provide participants with the skills and knowledge necessary to respond effectively to complaints of bullying and harassment in the workplace.
• To increase participants understanding on their role in promoting a positive workplace free of bullying and harassment.
The participants will be given the opportunity to develop their skills through the medium of practical examples including role play and case studies.
Learning Outcomes
The aims of the training programme are
- To increase participants understanding of the Code of Practice for Employers and Employees on the Prevention and Resolution of Bullying at Work.
- To provide participants with the skills and knowledge necessary to respond effectively to complaints of bullying and harassment in the workplace.
- To increase participants understanding on their role in promoting a positive workplace free of bullying and harassment.
The participants will be given the opportunity to develop their skills through the medium of practical examples including role play and case studies.
Who is this course for?
This programme is for Managers, HR Managers and those with responsibility for dealing with complaints of bullying and harassment and creating a workplace free of bullying and harassment.
Content Covered
- Introduction and Warm Welcome
- Learning Intentions Outcomes and Objectives
- Code of Practice on Prevention and Resolution of Bullying at Work
- Employer and Employee Responsibilities
- Dignity at Work Policies and Procedures
- Defining Bullying, Harassment and Sexual Harassment
- Examples of What Is and What Is Not Bullying
- Procedure for dealing with Bullying in the Workplace
- Informal Procedures
- Mediation
- Formal Procedure
- Rules of Natural Justice
- Differences between Bullying, Harassment and Grievances
- Practical Steps to Create a Workplace Free of Bullying and Harassment.
- Recap of Learning
- Reflection
- Questions and Answers
Trainer Profile
Action HR Services
Catherine Monahan, MCIPD Bio
Catherine has a wealth of experience having worked in Human Resources Management for over 20 years. She is passionate about delivering exceptional service to her clients which allows them the time to focus on growing and developing other areas of their business. She has diverse experience having worked in a variety of industry sectors in Ireland and brings this breadth and depth of skills and knowledge in the advice and support she gives.
Catherine completed a Bachelor of Arts in Business Studies at the University of Ulster and a Bachelor of Arts in Human Resources Management at the National College of Ireland. She has been a member of the CIPD for over 20 years and is currently a Chartered Member. She is also a trained Mediator and Trainer, having completed a QQI Level 6 in Training and Development with the Open College in 2021. Catherine was awarded HR and Training Manager of the Year in 2017 from the Irish Hospitality Institute.
Catherine worked for 5 years with the renowned Abhann Productions, better known as Riverdance, as their HR Manager. She was part of the 2007 opening team of Lough Eske Castle, a luxury 5-star Hotel and Spa, located in Donegal where she spent over 10 years working, initially as HR Manager, and subsequently as HR Director. More recently she has worked as HR Director for Cara Pharmacy Group. Catherine has also held HR positions in manufacturing production and within the healthcare sector.
