Start Date: 05/04/2023
Duration: 9.30am - 4 pm
Location: Virtual
Full Fee: €100
Network Members Fee: €80
Programme overview
Our Diversity and Inclusion course aims to provide learners with the understanding and knowledge to proactively develop, promote and embrace a culture of awareness and respect.
Learning Outcomes
At the end of the training programme participants will be able to:
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- Understand what unconscious bias is and how it operates in both individuals and organisations
- Understand gender imbalance, stereotyping, perceptions, assumptions and attitudes
- Have a proactive approach to managing diversity in today’s workforce
- Appreciate how diversity brings a greater skills base to the team
- Understand how to respect and value the esteem of co-workers
Who is this course for?
Employees working in the restaurant and hospitality industry
Content Covered:
- TOPIC 1: AN INTRODUCTION TO MANAGING DIVERSITY
- Employment Equality Acts of 1998 and 2004
- Equality & Diversity and their impact in the Workplace
- Preconceptions – how they influence us
- Equality cornerstones – knowledge; acceptance; understanding; behaviour;
- Self-Assessment – your own hidden biases and prejudices
- TOPIC 2: IDENTIFYING & UNDERSTANDING UNCONSCIOUS BIAS
- Understand what unconscious bias is
- Identifying prejudice, assumptions and inequality
- Ideas to promote an inclusive work environment
- TOPIC 3: EQUALITY AND DIVERSITY IN RECRUITMENT AND SELECTION
- Exploring the difference between diversity and equal opportunities
- Awareness during recruitment
- Preparing for fair selection
- Managing diversity – before interview, at interview, after interview
- TOPIC 5: PERSONAL ACTION PLAN
- Developing your personal action plan
Trainer Profile
DCM Learning
DCM Learning was co-founded in 2013 by Patrick Byrne and Denise Howard and now have a team of 62 people.
