Diversity & Inclusion 5th April 2023

Start Date: 05/04/2023

Duration: 9.30am - 4 pm

Location: Virtual

Full Fee: €100

Network Members Fee: €80

Programme overview

Our Diversity and Inclusion course aims to provide learners with the understanding and knowledge to proactively develop, promote and embrace a culture of awareness and respect.

Learning Outcomes

At the end of the training programme participants will be able to:

    • Understand what unconscious bias is and how it operates in both individuals and organisations
    • Understand gender imbalance, stereotyping, perceptions, assumptions and attitudes
    • Have a proactive approach to managing diversity in today’s workforce
    • Appreciate how diversity brings a greater skills base to the team
    • Understand how to respect and value the esteem of co-workers

Who is this course for?

Employees working in the restaurant and hospitality industry

Content Covered:

  • TOPIC 1: AN INTRODUCTION TO MANAGING DIVERSITY
    • Employment Equality Acts of 1998 and 2004
    • Equality & Diversity and their impact in the Workplace
    • Preconceptions – how they influence us
    • Equality cornerstones – knowledge; acceptance; understanding; behaviour;
    • Self-Assessment – your own hidden biases and prejudices
  • TOPIC 2: IDENTIFYING & UNDERSTANDING UNCONSCIOUS BIAS
    • Understand what unconscious bias is
    • Identifying prejudice, assumptions and inequality
    • Ideas to promote an inclusive work environment
  • TOPIC 3: EQUALITY AND DIVERSITY IN RECRUITMENT AND SELECTION
    • Exploring the difference between diversity and equal opportunities
    • Awareness during recruitment
    • Preparing for fair selection
    • Managing diversity – before interview, at interview, after interview
  • TOPIC 5: PERSONAL ACTION PLAN
    • Developing your personal action plan

Trainer Profile

DCM Learning

DCM Learning was co-founded in 2013 by Patrick Byrne and Denise Howard and now have a team of 62 people.