Start Date: 02/11/2021 + 9/11, 18/11, 25/11 & 2/12
Duration: 10am- 1pm each day
Location: Online via Zoom
Full Fee: €368
Network Members Fee: €313
Since the reopening of our industry, it has been evident that leaders need skills to enable them to adapt to change, carry out new job roles and manage teams more effectively due to reduced staff numbers. This five-week programme will teach leaders the skills to run and operate business activities more effectively. This course will cover coaching as an executive leadership tool, its importance for executive leaders, implementing leadership techniques, managing techniques and teams.
- Module 1 – Leadership Q&A -Self analysis of delegates on their own leadership style; identification of opportunities for growth and future successes
- Module 2 – Coaching – The impact of Coaching as a style of Leadership and its successful implementation throughout all strands of the organisation
- Module 3 – Adapting and creating effective Change – Detailed analysis of leader and team reactions to change, how to get everyone working together in times of great uncertainty
- Module 4 – Time Management – This module allows delegates to really hold a mirror to themselves and how they use their own time both inside and outside of work
- Module 5 – Communication wrap up- What works, the challenges within hospitality and how to overcome and get creative with practical tips
Who is this course for?
This course is ideal for those who are General Managers, Deputy General Managers, Hospitality Business Owners who are currently employed.
- Coaching Skills
- Time Management
- Adapting and Creating Effective Change
Karen Healy is a Learning and Development Consultant specialising in the Hospitality Industry. With 25 years’ experience in hotel operations, 15 of those in Learning and Development.
Karen has an MA (Hons) in Hotel & Catering Management from Dundee University in Scotland and has worked internationally completing her Trainee Management Programme with the Ritz Carlton Hotel Company in the USA.
She then moved to London and gained her first Management experience with Hilton Heathrow Hotel, as Accommodation Manager. Her journey then took the path of the HR route and she worked as a Recruitment Consultant in Edinburgh and Dublin, and subsequently moving into her first hotel HR role with Clontarf Castle.
After gaining excellent grounding in this role, Karen specialised further into Learning & Development, working initially with Conrad Dublin and then Hilton Ireland looking after all their properties in Ireland.
4 years ago Karen started her own business, Meraki.ie, after a move to Cork and works with the likes of Trigon Hotels, Hayfield Manor, The Pembroke (Kilkenny), Galgorm (Ballymena), The Celtic Ross Hotel (Rosscarbery) to name a few.