Start Date: 10/05/2023 + 11/05, 12/05
Duration: 3 days - 09:00-17:00
Location: Virtual Delivery
Full Fee: €2075
Network Members Fee: €1660
This programme has been designed to give new frontline managers, team leaders and supervisors a solid foundation in people management and business skills. This programme will support you in increasing your personal effectiveness, problem solving and decision-making abilities. Key aspects of HR including change management, building trust in teams, employment law and managing performance will also be covered.
By the end of this programme participants will be able to:
- Identify behaviours required for effective front-line management
- Create a development plan for the transition from staff member/team supervisor to newly appointed manager
- Understand and apply models for personal growth and change, planning, time management, delegation, communication and dealing with conflict.
Who is this course for?
This course is for you, if you are newly appointed to a frontline management role.
Transition to Manager
Understanding the role of the manager
Dealing with transitional Change
Planning and goal setting Personal Effectiveness
Building Teams and Trust
Dealing with difficult messages
Key Aspects of HR Management
Employment Law basics
Industrial bodies in Ireland
Dealing with grievances
Managing departures from the norm Performance management
Irish Management Institute
Our Mission, And Passion, Is to Equip Leaders To Build The Future.Founded by business leaders for business leaders, IMI areempowering world-class executives for over sixty years.In partnership with UCC’s expert research faculty and an international network of thought leaders, our globallyranked executive development will challenge, support and inspire you to unlock your potential and fulfil your ambition.Surrounded by passionate, like-minded executives, you’ll be equipped with the tools and insights to shape the future of your organisation. IMI’stransformational impact will last, allowing organisations and their leaders to constantly evolve to match and successfully fulfil their potential.
The Irish Hospitality Institute (IHI) was founded in 1966 as the professional membership body for professionals working within hospitality, tourism and catering industries in Ireland.
Since its founding, the IHI has been dedicated to promoting professional development and lifelong learning through a variety of management development and training initiatives, including seminars, conferences, and networking opportunities.
“Our mission is to encourage and enable the professional growth of our industry professionals while also promoting excellence in the hospitality and tourism industry”.
We are pleased to partner with the Irish Management Institute and the Restaurant and Hospitality Skillnet to support the professional development and growth of our industry professionals.