Front Line Management 3rd October 2023

Start Date: 03/10/2023 + 04/10 & 05/10

Duration: 3 days - 09:00-17:00

Location: IMI, Sandyford Rd, Sandyford, Dublin, D16 X8C3

Full Fee: €2285

Network Members Fee: €1828

Programme overview

Ambition is always to be applauded, but for it to really take you anywhere, you have to harness it. This programme has been designed to give new frontline managers, team leaders and supervisors a solid foundation in people management and business skills.

Learning Outcomes

By the end of this programme participants will be able to:

  1. Move from professional to manager. Gain the right skills you need for a successful move into a management role.
  2. Gain the confidence needed to lead teams. Increase your personal effectiveness, problem solving and decision-making abilities.
  3. See the road ahead. Leave with a clear direction for your first 6-12 months as a manager.

Who is this course for?

This course is for you, if you are newly appointed to a frontline management role.

Content Covered:

Over 3 days, you will cover the following topics:
● The role of the frontline manager
● Effective planning techniques
● Managing your priorities
● Delegation
● Decision making
● Problem solving
● Running effective meetings
● Communication skills
● Interpersonal skills
● Motivation techniques
● Managing performance
● Key aspects of human resource management

Trainer Profile

Irish Management Institute

Our Mission, And Passion, Is to Equip Leaders To Build The Future.Founded by business leaders for business leaders, IMI areempowering world-class executives for over sixty years.In partnership with UCC’s expert research faculty and an international network of thought leaders, our globallyranked executive development will challenge, support and inspire you to unlock your potential and fulfil your ambition.Surrounded by passionate, like-minded executives, you’ll be equipped with the tools and insights to shape the future of your organisation. IMI’stransformational impact will last, allowing organisations and their leaders to constantly evolve to match and successfully fulfil their potential.

Supported by

The Irish Hospitality Institute (IHI) was founded in 1966 as the professional membership body for professionals working within hospitality, tourism and catering industries in Ireland.

Since its founding, the IHI has been dedicated to promoting professional development and lifelong learning through a variety of management development and training initiatives, including seminars, conferences, and networking opportunities.

“Our mission is to encourage and enable the professional growth of our industry professionals while also promoting excellence in the hospitality and tourism industry”.

We are pleased to partner with the Irish Management Institute and the Restaurant and Hospitality Skillnet to support the professional development and growth of our industry professionals.