Start Date: 26/02/2026
Duration: 09:00-16:00
Location: Shannon College of Hotel Management, Shannon Airport, Rineanna South, Shannon, Co. Clare, V14 DP03
Accreditation: Certificate
Full Fee: €396
Network Members Fee: €316
Programme overview
This one-day module will be delivered on campus in Shannon College of Hotel Management on Tuesday 27th January. This one-day program gives insight into 4 key leadership tools.
This program is interactive, using a number of tools and exercises that support experiential learning, giving practical insights which enable participants to incorporate into their own workplaces on their return.
Key Takeaways
- Employment Law perimeters that govern the contract of employment, entitlements, and requirements – the structured framework for effective employment and legal compliance.
- Difference between management and leadership in influencing positive employee relationships
- Communication skills – the power of communicating and listening effectively – communication and listen are the vehicles for creating good working relationships, nurturing commitment, fostering involvement, finding resolution, sharing and seeking information, evolving as people and as an organisation – it is a critical tool in a manager’s toolkit and one that can never be over-used.
- Leaders as coaches – promoting growth in personal thinking, capacity building, skills and progression through coaching performance, coaching correction and coaching ownership and self-growth.
Who is this course for?
This course would be beneficial for HOD’s, General Managers, HR Managers, HR Executives, Learning & Development Managers, People & Culture Leaders.
Content Covered:
• How Culture, Compensation, Benefits & Branding impacts on your ability to attract & retain great people
• Insight into upcoming legislation changes & contractual requirements
• How impactful leadership skills are key to creating the best teams. Helping people grow.
• Relationships are built on great communications
• Employment Law
Trainer Profile
Shannon College of Hotel Management
Shannon College of Hotel Management, founded in 1951, is Ireland’s only dedicated Hotel Management College.
We offer two Level 8 Business degrees as well as 5 Postgraduate courses and plenty of further education options which include flexible programmes, PG certs and PHD Scholarships. All of which prepare and further develop students for careers in business and hospitality management. Shannon College of Hotel Management is a College of the University of Galway and all programmes are awarded by the University. Shannon College’s Continuous Professional Development (CPD) offering is in addition to our main stream under graduate and post graduate programmes. At Shannon we work closely with the hospitality industry and our objective is to offer excellent CPD thus ensuring our programmes are both relevant and current to the various industry stakeholders. In particular for employers and individuals wishing to enhance their skillset and present opportunities for career progression.
Trainer – Sue Baird – SABOC International Ltd
Sue Baird – SABOC International Ltd, Learning & Development, HRM Supports and business coach with over 30 years of experience in hospitality and operations.
Supported by
The Irish Hospitality Institute (IHI) was founded in 1966 as the professional membership body for professionals working within hospitality, tourism and catering industries in Ireland.
Since its founding, the IHI has been dedicated to promoting professional development and lifelong learning through a variety of management development and training initiatives, including seminars, conferences, and networking opportunities.
“Our mission is to encourage and enable the professional growth of our industry professionals while also promoting excellence in the hospitality and tourism industry”.
We are pleased to partner with the Irish Management Institute and the Restaurant and Hospitality Skillnet to support the professional development and growth of our industry professionals.
