Start Date: 31/07/2019
Duration: 2.5 hours
Location: Online
Full Fee: €75
Network Members Fee: €60
Programme overview
This restaurant induction online training pack includes all you need to know to be fully inducted and up to speed with the requirements for staff members taking up a job in hospitality.
The programme covers insights on how to conduct good customer service, an overview of the standard of excellence that the RAI strives to reach and maintain, as well as health and safety policies.
Learning Outcomes
The aim of this course is to give you a better insight into the company you work for, its team and the policies that make that particular restaurant unique.
Who is this course for
This course if suitable for people who want to set their restaurants apart from others and provide customers with an unforgettable experience.
Content Covered
- HR Policy – holidays, customer services, personal presentation and time keeping
- Health and Safety – first aid, fire safety, diversity of duties and manual handling
- Floor Staff Service – greeting customers, menus, specials, dealing with children and improving sales
- The Kitchen – kitchen safety, deliveries and HACCP
Trainer Profile
Olive Learning
Olive Learning is a provider of digital training solutions. They work with some of the UK/Ireland’s brightest tech minds to develop an intuitive and easy to use LMS and mobile app capabilities.
