Start Date: 02/05/2022 02/05 - 05/05, 08/05 - 12/05, 15/05 - 19/05, 22/05 - 26/05 & 29/05
Duration: 20 Days (9.30am - 4.00pm)
Location: Achill Island Hotel, Achill Sound, F28 EA31
Accreditation: Restaurant & Hospitality Skillnet Certificate of Completion
Are you looking to upskill or gain new food and beverage skills?
This 20 day programme is designed to help train individuals with the basic skills needed to work within the hospitality industry. This course covers both practical skills and the theory behind these skills. This course will enable individuals to become more competent in customer service, teamwork and food and beverage skills.
This programme is being delivered as part of the Skills Connect Initiative.
By the end of this course, you will be able to:
- Demonstrate the daily tasks of restaurant and hospitality staff
- Greet a guest and respond to their needs
- Apply food hygiene standards in the workplace
- Apply manual handling standards in the workplace
- List basic food and beverage terminology
- Perform the daily tasks of restaurant and hospitality staff including serving food and drink and handling customer complaints
Who is this course suitable for?
This course is suitable for anyone who is currently unemployed or on temporary lay off.
(If you are unsure if you qualify please email firstname.lastname@example.org to enquire)
Course Schedule & Modules Covered
- Restaurant & Bar Skills
- Customer Service
- CV Prep & Interview Skills
- Food Hygiene & Manual Handling
- Food & Beverage Practical (Guest Speakers)
- Work Experience
2nd, 3rd, 4th, 5th,
8th, 9th, 10th, 11th, 12th,
15th, 16th, 17th, 18th, 19th,
22nd, 23rd, 24th, 25th, 26th
& 29th May
Fiona Dunne of Hospitality Skills Ireland
Fiona Dunne has over 28 years experience in the hospitality sector. A failte Ireland Cert Instructor from 2004 to 2009 and a Hospitality Instructor from 2012 to present. Fiona Dunne completed her training at GMIT in 1998.
Fiona Dunne completed the Training Needs Identification & Design Level 6 in 2016 with CPL Institute and the Train the Trainer in 2004 by Failte Ireland.
Your Social Welfare Payment
Programmes of 20 or less days’ duration
Programmes of 20 or less days’ duration may be pursued without prior approval from Intreo Offices/DEASP Scheme Areas. Individuals in receipt of a Job-seekers payment or other payment (listed above) should inform their local offices, wherever possible in advance, of their intention to participate in such short programmes.