Start Date: 11/09/2023 11th, 12th, 13th, 14th, 15th, 18th, 19th, 20th, 21st, 22nd, 25th, 26th, 27th, 28th & 29th September
Duration: 15 Days (9.30am - 4.00pm)
Location: Kilkenny Ormonde Hotel, Kilkenny
Accreditation: Restaurant & Hospitality Skillnet Certificate of Completion
Cost: Free
Programme overview
Are you looking to upskill or gain new food and beverage skills?
This free fifteen-day programme provides an opportunity to learn new skills, enhance interview and CV skills and increase motivation and confidence of individuals to potentially get a job in the restaurant and hospitality industry.
This programme is being delivered as part of the Skills Connect Initiative.
Learning Outcomes
By the end of this course, you will be able to:
- Demonstrate the daily tasks of restaurant and hospitality staff
- Greet a guest and respond to their needs
- Apply food hygiene standards in the workplace
- Apply manual handling standards in the workplace
- List basic food and beverage terminology
- Perform the daily tasks of restaurant and hospitality staff including serving food and drink and handling customer complaints
Who is this course suitable for?
This course is suitable for anyone who is currently unemployed or on temporary lay off.
(If you are unsure if you qualify please email niamh.omalley@rai.ie to enquire)
Course Schedule & Modules Covered
- Restaurant & Bar Skills
- Customer Service
- CV Prep & Interview Skills
- Food Hygiene & Manual Handling
- Food & Beverage Practical (Guest Speakers)
- Work Experience
Course Dates:
September
11th, 12th, 13th, 14th, 15th,
18th, 19th, 20th, 21st, 22nd, 25th, 26th, 27th, 28th & 29th
Trainer Profile
Fiona Dunne of Hospitality Skills Ireland
Fiona Dunne has over 28 years experience in the hospitality sector. A failte Ireland Cert Instructor from 2004 to 2009 and a Hospitality Instructor from 2012 to present. Fiona Dunne completed her training at GMIT in 1998.
Fiona Dunne completed the Training Needs Identification & Design Level 6 in 2016 with CPL Institute and the Train the Trainer in 2004 by Failte Ireland.
Your Social Welfare Payment
Programmes of 20 or less days’ duration
Programmes of 20 or less days’ duration may be pursued without prior approval from Intreo Offices/DEASP Scheme Areas. Individuals in receipt of a Job-seekers payment or other payment (listed above) should inform their local offices, wherever possible in advance, of their intention to participate in such short programmes.
*Important eligibility criteria:
Trainees must have a good standard of both written and spoken English is essential in order to successfully complete this course and the associated assessments.
