Restaurant & Hospitality Skills Programme Killarney 2023

Start Date: 19/06/2023 20/06 - 23/06, 29/06 - 30/06, 03/07 - 07/07

Duration: 15 Days (9.30am - 4.00pm)

Location: Randles Hotel, Killarney

Accreditation: Restaurant & Hospitality Skillnet Certificate of Completion

Cost: Free

Programme overview

Are you looking to upskill or gain new food and beverage skills?

This free fifteen-day programme provides an opportunity to learn new skills, enhance interview and CV skills and increase motivation and confidence of individuals to potentially get a job in the restaurant and hospitality industry.

This programme is being delivered as part of the Skills Connect Initiative.

Learning Outcomes

By the end of this course, you will be able to:

  1. Demonstrate the daily tasks of restaurant and hospitality staff
  2. Greet a guest and respond to their needs
  3. Apply food hygiene standards in the workplace
  4. Apply manual handling standards in the workplace
  5. List basic food and beverage terminology
  6. Perform the daily tasks of restaurant and hospitality staff including serving food and drink and handling customer complaints

Who is this course suitable for?

This course is suitable for anyone who is currently unemployed or on temporary lay off.

(If you are unsure if you qualify please email to enquire)

Course Schedule & Modules Covered

  • Restaurant & Bar Skills
  • Customer Service
  • CV Prep & Interview Skills
  • Food Hygiene & Manual Handling
  • Food & Beverage Practical (Guest Speakers)
  • Work Experience

Course Dates:

June 2023

19th, 20th, 21st, 22nd, 23rd, 26th, 27th, 28th, 29th & 30th June

July 2023

3rd, 4th, 5th, 6th & 7th July

Trainer Profile

Fiona Dunne of Hospitality Skills Ireland

Fiona Dunne has over 28 years experience in the hospitality sector. A failte Ireland Cert Instructor from 2004 to 2009 and a Hospitality Instructor from 2012 to present. Fiona Dunne completed her training at GMIT in 1998.

Fiona Dunne completed the Training Needs Identification & Design  Level 6 in 2016  with CPL Institute and the Train the Trainer in 2004 by Failte Ireland.

Your Social Welfare Payment

Programmes of 20 or less days’ duration

Programmes of 20 or less days’ duration may be pursued without prior approval from Intreo Offices/DEASP Scheme Areas. Individuals in receipt of a Job-seekers payment or other payment (listed above) should inform their local offices, wherever possible in advance, of their intention to participate in such short programmes.

*Important eligibility criteria:

Trainees must have a good standard of both written and spoken English is essential in order to successfully complete this course and the associated assessments.