Start Date: 01/01/2019
Duration: Approx 1.5 hours
Location: Online
Accreditation: N/A
Full Fee: €75.00
Network Members Fee: €60.00
Course code: N/A
Programme overview
This Restaurant Association of Ireland training pack includes all you need to know to be fully inducted and up to speed with the requirements for staff members taking up a job in Hospitality.
Learning outcomes
The aim of this course is to give you a better insight in to the company you work for, its team and the policies that make the restaurant unique.
The programme covers insights on how to conduct good customer service, an overview of the standard of excellence that RAI strives to reach and maintain, as well as health and safety policies.
Who is the course for
This course is suitable for ALL staff members, old and new.
Modules
- HR Policy
- -Holidays, Customer Services, Personal Presentation and Time Keeping
- Health and Safety
- -First Aid, Fire Safety, Diversity of Duties and Manual Handling
- Floor Staff Service
- -Greeting Customers, Menus and Specials, Dealing with Children and Improving Sales
- The Kitchen
- -Kitchen Safety, Deliveries and HACCP
Trainer Profile
Once you have purchased the online RAI Induction Training Bundle, you will receive login details from our online training portal with Olive Media.
Olive Media focus on powerful, easy to use, integrated set of learning applications, businesses can induct, train, and develop staff by delivering learning experiences that are relevant, engaging and rewarding.
