Start Date: 09/05/2022
Duration: 9.30am - 3 pm
Location: Virtual
Full Fee: €100
Network Members Fee: €80
Programme overview
This Team Working training is an intensive team development course for the whole team, including managers. The course assists forward thinking teams to develop more of the unfulfilled potential of both the individual members and the group as a whole.
Learning Outcomes
By the end of the course each learner will be able to:
- Understand the meaning of a team
- Improve individual and group productivity
- Build a high performance team
- Establish clearly defined team goals and develop a Plan of Action to achieve them
- Determine clear roles and responsibilities within the team
- Improve communication within the team
Who is this course for?
Employees working in the restaurant and hospitality industry
Content Covered:
- TOPIC 1: THE POWER OF EFFECTIVE TEAMWORK
- The benefits of teamwork
- What is a team?
- Accepting that challenge
- TOPIC 2: SIX KEYS TO TEAM SUCCESS
- Key 1: Establish clearly defined team goals
- Key 2: Develop a plan of action to achieve these goals
- Key 3: Identify roles and responsibilities
- Key 4: Measure and monitor
- Key 5: Ensure that all team members are engaged and committed
- Key 6: Work together with commitment and determination
- TOPIC 3: HIGH PERFORMANCE TEAMWORK
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- Accepting responsibility and becoming accountable
- Communicating for results
- Trust creates respect, synergy and success
- Celebrating your success
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- TOPIC 4: PERSONAL ACTION PLAN
- Recognising areas that you need to build on
- Developing your personal action pla
