Restaurant & Hospitality Skillnet focuses on supporting those in employment within the Restaurant and Hospitality Industry.
Training courses help member companies up-skill their current workforce and train those new to their business. This allows each member company remain competitive, retain staff and ensure they have the necessary tools to stay relevant and deliver quality product and customer service in a very competitive industry.
The Restaurant and Hospitality Skillnet is funded by Skillnet Ireland and member companies. Skillnet Ireland is funded from the National Training Fund through the Department of Further and Higher Education, Research, Innovation and Science. For further information on Skillnet Ireland please visit: https://www.skillnetireland.ie/
Upcoming Training
Marketing your Hospitality Business 21st March 2023
Virtual Delivery
21/03/2023
Learning Outcomes By the end of this course, learners will be able to: Understand the difference between marketing, selling and customer care Undertake a Marketplace Analysis – use P.E.S.T.L.E. and.....
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Resilient Minds @ Work – Sanitizing our Minds
Online via Zoom
30/04/2020
Webinar Delivery This workshop will be delivered via Zoom. Once you register for the course you will be sent the Zoom meeting link. Before joining a Zoom meeting on a.....
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1 Day Barista Course with Dublin Barista School (In-company)
In company training
01/08/2022
Learning Outcomes You will learn the art of milk streaming and stretching followed by the production of a full range of espresso drinks. Bolstered with the theory of coffee beans.....
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Customer Service for Hospitality Managers 22nd Feb
Virtual Delivery
22/02/2022
Learning Outcomes System for reviewing existing levels of customer service Effectively communicating the concepts of customer care Engagement skills How to delight the customer Dealing with Customer Complaints Course.....
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Standard Operating Procedures for Food & Beverage (up to 10 staff)
Digital Learning
31/12/2024
Learning Outcomes To understand the Standard Operating Procedures (SOPs) within the industry. (Each SOP has it's own learning outcomes) Content Covered Section 1 Professional Standards on Duty 1 How to.....
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Labour Forecasting & Scheduling Webinar 1st July
Virtual Delivery
01/07/2024
Learning Outcomes On completion of the webinar, learners will be able to: Understand the benefits of using "productivity" to manage labour as opposed to "labour cost as a percentage" which.....
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The Redundancy Process
Online via Zoom
17/12/2020
Learning Outcomes Understand the risks on the termination of employment via the redundancy process. Understand where/how to calculate a statutory redundancy payment. Understand the position v’s person redundancy stance. Be.....
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Food Safety Leadership Level 3 15th March
Online Via Zoom
15/03/2023
Learning outcomes By the end of this course you will be able to: To understand the importance of Food Safety, be aware of food legislation and how to prevent Food.....
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