Welcome to the Restaurant & Hospitality Skillnet

Restaurant & Hospitality Skillnet focuses on supporting those in employment within the Restaurant and Hospitality Industry.

Training courses help member companies up-skill their current workforce and train those new to their business. This allows each member company remain competitiveretain staff and ensure they have the necessary tools to stay relevant and deliver quality product and customer service in a very competitive industry.

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Upcoming Training

Skills Coaching

Delivered on site

Learning Outcomes Skills Coaching for different learning styles Coaching a team to serve food and drink correctly Standards of service and customer care Who is this course for? Restaurant/café managers.....

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Professional Kitchen Management – Re-opening Your Kitchen Post Covid 4th November

Virtual Delivery

04/11/2021

Learning Outcomes To understand how to manage a viable kitchen upon re-opening To know how to effectively price menus To know how to design profitable menus To understand wastage, tax.....

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Hospitality Skills Programme Beginning 28th October

Virtual via Zoom

28/10/2021

Learning Outcomes To understand and be able to deliver excellent customer service. To know how to upsell and what going the extra mile for the customer and anticipating the customer.....

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Customer Care for Front of House Staff 9th June

Virtual Delivery

09/06/2022

Learning Outcomes Setting standards for staff in terms of appearance, friendliness and professionalism Complaints strategy and empowerment of staff Delighting customers and ways to increase tips and positive feedback Course.....

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Making a Marketing/Sales video for your Business – The Profitable Videos Framework

Virtual Delivery

07/06/2022

Learning outcomes By the end of the programme participants will; • have filmed, edited and promoted (online) 1 video, • know how to use their phone and their laptop to.....

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Standard Operating Procedures for Hospitality Businesses (up to 10 staff)

Digital Learning

08/11/2021

Learning Outcomes To understand the Standard Operating Procedures (SOPs) within the industry. (Each SOP has it's own learning outcomes) Content Covered Section 1 Professional Standards on Duty 1 How to.....

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Mental Health Wellbeing 26th May

Virtual via Zoom

26/05/2022

Learning Outcomes Know what mental health is Know how to recognise and manage stress Be able to identifying common mental health conditions Improve Mental Wellbeing Who is this course suitable.....

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Digital Marketing for the Future

Virtual Delivery

17/05/2022

Learning Outcomes Ability to create SMART digital marketing strategies that will guide digital marketing campaigns which will significantly increase the probability of success and return on investment. The knowledge and.....

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