About

About – Restaurant & Hospitality Skillnet

The Restaurant & Hospitality Skillnet was established in 2017 by the Restaurants Association of Ireland (RAI) to provide training to those working in restaurants and the wider hospitality industry, from owners to managers, head chefs to commis chefs, and front of house service staff.

Restaurant & Hospitality Skillnet focuses on supporting those in employment within the Restaurant and Hospitality Industry. The Restaurant & Hospitality Skillnet also participate in the Skillnet Ireland Skills Connect programme. This initiative is designed exclusively for unemployed people and includes free training in skills in demand by companies combined with direct access to employers through meaningful work placements.

These courses help members up-skill their current workforce and train those new to their business. This allows each member company remain competitive, retain staff and ensure they have the necessary tools to stay relevant and deliver quality product and customer service in a very competitive industry.

In 2018, the Restaurant & Hospitality Skillnet ran 54 training courses with 910 trainees from over 199 member companies. The trainees who attended the courses were from all levels across the restaurant business, including owners, managers, supervisors, food and beverage staff, and chefs.

For 2021, our goal is to continue to provide training courses to meet the needs of the Restaurant & Hospitality Industry. These training programmes include Professional Kitchen Management, Customer Care, Restaurant & Hospitality MDP, Food & Beverage Skills, Certified Hospitality Programmes and many more.
We also provide in-house Food and Beverage Skills Training with Hospitality Skills Ireland, and discounts for Sommelier and Barista Courses.

To date, the Restaurant & Hospitality Skillnet has trained over 17,890 trainees from over 2,421 member companies.

The Restaurant and Hospitality Skillnet is funded by Skillnet Ireland and member companies. Skillnet Ireland is funded from the National Training Fund through the Department of Further and Higher Education, Research, Innovation and Science. For further information on Skillnet Ireland please visit: https://www.skillnetireland.ie/

Network Aim and Vision

Network Aim

The aim of the Restaurant & Hospitality Skillnet is to provide small one -day workshops, modular courses and online training to meet the needs of industry in an effective and relevant manner that is aligned with the strategic goal of Skillnet Ireland.

Network Vision

The networks vision is to be the go to training provider for the restaurant and hospitality industry. The network will promote, recruit and provide innovative courses, to assist members in remaining competitive, to help members grow their business and to up-skill restaurant and hospitality workers.

The training received from the Restaurant and Hospitality Skillnet improved the overall working environment as head chefs learned new management skills that helped the kitchens run smoother. Key front of house staff returned from training invigorated, sharing ideas and positively impacting the atmosphere on the floor. This resulted in improved customer experience and sales.

Customer Care & MDP

Caroline, Manager Salamanca

The best thing about today’s event was understanding gross profits/cost margins; excellent knowledge + experience delivery in concise and informative menus.

Kitchen Management Course

The Left Bank Bistro

Good afternoon Niamh just a quick mail to say thanks for the workshop you set up today. Found the course very beneficial and Martin very helpful and easy to understand. I'd recommend it to anyone in the industry and thanks again.

Kitchen Management

Edward, Head Chef Brambles

A big thank you for allowing me to attend the public speaking course – I have attended a lot of training courses in my time, I must say James Sexton is an outstanding expert – a fresh of fresh air – easy to listen to. I could listen to him all day – I took away so many nuggets of learning. This is my first time sharing any feedback about a trainer/workshop – I must say I loved the workshop and took so much learning away. Thank you again for allowing me to take part

Public Speaking

Caroline, Fáilte Ireland

I completed the Leading Successfully through Change workshop with the Skillnet, it was an excellent course. In 90 minutes Cariona was able to clearly explain to us key elements. I learnt a lot and will be using this knowledge to pass on to my team. The zoom call was very well organized, and I really enjoyed meeting other people in the industry to explore the topic of Change.

Leadership

Gill, 56 Central

Thank you for having me on the webinar yesterday and for the learning resources. I found your workshop really interesting; it will definitely help me to strengthen my communication, but also our managers, which I will share the tips with. I have filled all the forms. I hope you will be able offer more of such free webinars as they are not only a great upskilling source, but also fantastic entertainment and platform for connecting people within industry.

Communicate to Influence

Gosia, Five Guys

Hi Niamh, All done. Many thanks. You have been a star helping me with the courses and infos. I just wanted to say that both trainings: Covid kitchen management and the designated person were brilliant. Both trainers were really good. Although designated person was more intense due to the amount of material, I found it very helpful. Martin Pott was just brilliant. He has great understanding of taught subject and his delivery was really great. I just wanted to share this with you.

Covid 19 Kitchen Management

Tadeusz, W8 Complex

With a reopening of the Hospitality after the lockdown I found this workshop really informative and engaging, the tips and wellness planner will be very useful to prepare our return to work in a positive footing thank you Una.

Positive Wellbeing

Manager, The Thatch

I cannot thank Una enough. I found this course very engaging and extremely helpful. My self-esteem and confidence have improved. I also have learned to do small tasks and build up to the bigger goals, and not to worry about the things that are out of my control. Good communication, compassion, not only helps you also your colleagues. Anxiety we are all dealing with at the moment and returning to work how to cope with anxiety and how to help colleagues cope with it also, very positive course and I cannot wait for the next one.

Positive Wellbeing

Supervisor, Sutton Hotel

I learned that paying attention to detail is very important. I also learned how to properly present food and drinks.

Food & Beverage Skills

BaxterStorey