About

The Restaurant & Hospitality Skillnet was established in 2017 by the Restaurants Association of Ireland (RAI) to provide training to those working in restaurants and the wider hospitality industry, from owners to managers, head chefs to commis chefs, and front of house service staff.

Restaurant & Hospitality Skillnet focuses on supporting those in employment within the Restaurant and Hospitality Industry. The Restaurant & Hospitality Skillnet also participate in the Skillnet Ireland Skills Connect programme. This initiative is designed exclusively for unemployed people and includes free training in skills in demand by companies combined with direct access to employers through meaningful work placements.

These courses help members up-skill their current workforce and train those new to their business. This allows each member company remain competitive, retain staff and ensure they have the necessary tools to stay relevant and deliver quality product and customer service in a very competitive industry.

In 2018, the Restaurant & Hospitality Skillnet ran 54 training courses with 910 trainees from over 199 member companies. The trainees who attended the courses were from all levels across the restaurant business, including owners, managers, supervisors, food and beverage staff, and chefs.

For 2020, our goal is to continue to provide training courses to meet the needs of the Restaurant & Hospitality Industry. These training programmes include Kitchen Management, Customer Care, Management Development, Executive Management, Social Media, Health & Wellbeing at Work, Gastro Pub Workshop and the online Restaurant Induction Bundle. We also provide in-house Food and Beverage Skills Training with Hospitality Skills Ireland, and discounts for Sommelier and Barista Courses.

To date, the Restaurant & Hospitality Skillnet has trained over 6,553 trainees from over 443 member companies in 2020.

The Restaurant and Hospitality Skillnet is funded by Skillnet Ireland and member companies. For further information on Skillnet Ireland please visit: https://www.skillnetireland.ie/

The training received from the Restaurant and Hospitality Skillnet improved the overall working environment as head chefs learned new management skills that helped the kitchens run smoother. Key front of house staff returned from training invigorated, sharing ideas and positively impacting the atmosphere on the floor. This resulted in improved customer experience and sales.

Caroline Boyle

Salamanca

Kitchen Management Course - The best thing about today’s event was understanding gross profits/cost margins; excellent knowledge + experience delivery in concise and informative menus.

The Left Bank Bistro

‘Good afternoon Niamh, A big thank you for allowing me to attend the public speaking course – I have attended a lot of training courses in my time, I must say James Sexton is an outstanding expert – a fresh of fresh air – easy to listen to. I could listen to him all day – I took away so many nuggets of learning. This is my first time sharing any feedback about a trainer/workshop – I must say I loved the workshop and took so much learning away. Thank you again for allowing me to take part’

Caroline Byrne

Failte Ireland

Hi Niamh, I want to thank you for all the courses you have ran on RHSkillnet over the last few months. I studied Hotel & Catering Management graduating many years ago. So, I looked on this time as lock down learning and enjoyed many of your courses. I learnt so much on these course, the most prominent one being the number of owners, managers, HODS that were passionate about their businesses. This gave me the confidence to admit that I want a change. I have now taken your advice & enroled on the Training Identification and Design course. I am now looking forward to what lies ahead and hopefully attending many more of your courses! Kind regards

Sonia McKevitt

Covid 19 Kitchen Management Good afternoon Niamh just a quick mail to say thanks for the workshop you set up today. Found the course very beneficial and Martin very helpful and easy to understand. I'd recommend it to anyone in the industry and thanks again.

Edward Raethorne

Bramble, Head Chef