Start Date: 11/11/2026
Duration: 90 minutes
Location: Online Via Zoom
Cost: Free
Programme overview
Hospitality is fast-paced, shift-based and people-facing. Many team members and guests may be neurodivergent, but some do not know it and many will never say. This session meets that need proactively, in three connected steps:
- Give hospitality leaders a shared foundation and plain-language understanding of neurodiversity: what it is, what it is not, and how it shows up with teams and guests.
- Build awareness of why neuroinclusion matters to retention, performance and the guest experience, and why support should not depend on a diagnosis or disclosure.
- Create a clear pathway for members to go further through TrustWorki’s Skillnet-supported NeuroInclusive Leadership Essentials workshop.
This workshop is free to attend for our members.
Learning Outcomes
- Explain what neurodiversity is and recognise the most common neurodivergent profiles in the workplace.
- Identify how neurodivergent needs may present in hospitality teams and why they often go unrecognised.
- Understand why disclosure cannot be assumed and why supports should be universally available.
Who is this course for?
This workshop is designed for all hospitality team leaders and above – including managers, supervisors, general managers, owners, and HR leads – across restaurants, hotels, catering, and wider hospitality businesses. Also suitable for emerging leaders on development pathways.
No prior knowledge of neurodiversity is required.
Content Covered
- Introduction to Neurodiversity
•What neurodiversity means, and what it doesn’t.
•Common presentations (ADHD, autism, dyslexia and others) and how they show up at work.
•Masking: what it is, why it matters, and what it costs your people
•Co-occurring presentations: it’s rarely just one thing
•Why many people don’t know they’re neurodivergent and what that means for how we communicate and support.
Trainer Profile
Trustworki
Rebecca Molloy, Founder Trustworki
Rebecca Molloy is a leadership development consultant, educator, and founder of TrustWorki, specialising in neuroinclusive leadership and workplace culture. Rebecca brings over 25 years of global leadership experience spanning retail, travel, tech, and professional learning – working with organisations from global tech unicorns and multinationals to family-run businesses, startups, and not-for-profits across a wide range of sectors. An MBA graduate with a Master’s Microcredential in Responsible Leadership and Management, Rebecca also lectures part-time at UCD Professional Academy.
A neurodivergent leader who speaks from lived experience, she delivers group workshops, training programmes, and one-to-one mentoring for leaders at every level.
Alice O’Donnell, Facilitator & Coach
Alice is an experienced coach and educator with over 30 years’ experience in the education sector. She specialises in working with neurodivergent individualsincluding those who are autistic or have ADHD- as well as with their families, employers, and support teams. Her practice is shaped by lived experience and her leadership as chairperson of an autism charity. Alice holds an Advanced Diploma in Personal, Executive and Leadership Coaching from Kingstown College, is EMCC-accredited at Practitioner level, and has a Diploma in Education Law from the Law Society of Ireland. She also holds a BA in Primary Education and a Master of Arts. She delivers affirming, strengths-based workshops and coaching sessions that help individuals grow in confidence, clarity, and self-direction.
