Start Date: 06/02/2024 + 7th Feb
Duration: 2 days (9.00am - 5.00pm)
Location: Virtual via Zoom
Full Fee: €220
Network Members Fee: €176
Mental health issues in the workplace exist and effect all individuals. Businesses are now, more than ever, encouraged to take ownership of employee wellbeing and we can help you achieve this.
This course encompasses the content of the Level 1 and Level 2 First Aid for Mental Health Awards courses and incorporates the first aid action plan for mental health and how to implement a positive mental health culture in the workplace. Gain the confidence to be able to know what mental health is and how to recognise, start a conversation on and support various conditions. Learners will gain the knowledge to identify when a person may have a mental health condition and know where they can go to get help. This course looks at harmful coping mechanisms and how to recognise when there may be a problem, as well as identifying ways in which individuals can look after their own mental health.
By the end of this course you will:
- Know what mental health is, why people
develop mental health conditions and the role of
a First Aider for mental health
- Know how to provide advice and practical
support for a person presenting a suspected
mental health condition
- Know how to recognise and manage stress
- Understand the impact of substance abuse on
- Understand the first aid action plan for mental
health and be able to put it in place
- Know how to implement a positive mental
health culture in the workplace
- Understand a range of mental health disorders
and the support/therapy provided by professional
Who is this course suitable for?
This course is aimed at those employed within the hospitality industry as trainers, assessors and supervisors.
The qualification is assessed through practical assessments and open and multiple choice questions. The practical assessment takes the form of starting a mental health conversation, with your trainer acting as your employee, and will be carried out on a 1-1 basis with your trainer at a date and time that is suitable for you. This normally takes 30 minutes but your trainer will allocate more time to ensure you also get to ask any queries you may have.
Phoenix Safety Solutions
For Phoenix Safety Solutions, helping you gain new skills and knowledge isn’t only a commitment, but also a passion. Our mission is to help everyone, no matter the age, make home and work a safer place but also to know what to do in times of an emergency.
DAY ONE: 9:30am – 4pm
1: What is first aid for mental health?
Role and responsibilities of a First Aider
The impact of mental health issues
Mental health stigma
2: Identifying mental health conditions
Mental health continuum model
Mental health risk factors
Early warning signs
3: Providing advice and starting a conversation
How to start a difficult conversation
Non-judgemental listening skills
When to contact the emergency services
The First Aider’s own health and emotions
What is stress?
Causes of stress
Effects of stress
5: Drugs and alcohol
Module content: What is substance misuse?
The effects of drugs and alcohol on mental health
First aid for drug and alcohol misuse
Treatments and signposting for drugs and alcohol
6: First aid action plan for mental health
Module content: Check for significant risk of suicide or harm
Apply non-judgemental communication skills
Reassure and provide information
Encourage professional support and self-help
Practical assessment – first aid action plan for mental health
7: Mental health in the workplace
Module content: Developing a clearer picture of mental health in the workplace
Factors affecting mental health in the workplace
Building a mentally healthy workplace
The five steps to mental wellbeing
What is depression?
Types of depression
Signs and symptoms of depression
First aid for depression
Treatments and signposting for depression
Module content: What is anxiety?
Signs and symptoms of anxiety
First aid for anxiety
Treatments and signposting for anxiety
DAY 2: 9:30am – 4pm
1: Post-traumatic stress disorder
What is post-traumatic stress disorder?
What can cause PTSD?
Signs and symptoms of PTSD
First aid for PTSD
Treatments and signposting for PTSD
What is self-harm?
Why do people self-harm?
First aid for self-harm
Treatments and signposting for self-harm
What is suicide?
Facts about suicide
Causes of suicide
First aid for suicide
Treatments and signposting for suicide
4: Eating disorders
What are eating disorders?
Types of eating disorder
Causes of eating disorders
The effects of eating disorders
First aid for eating disorders
Treatments and signposting for eating disorders
5: Personality disorders
What are personality disorders?
Types of personality disorder
Causes of personality disorders
First aid for personality disorders
Treatments and signposting for personality disorders
6: Bipolar disorder
What is bipolar disorder?
Signs and symptoms of bipolar disorder
First aid for bipolar disorder
Treatments and signposting for bipolar disorder
What is psychosis?
Types of psychosis
Signs and symptoms of psychosis
First aid for psychosis
Treatments and signposting for psychosis
What is schizophrenia?
Signs and symptoms of schizophrenia
Misconceptions of schizophrenia
First aid for schizophrenia
Treatments and signposting for schizophrenia