European Social Fund +

The European Social Fund + is a programme which supports training across a wide range of industry sectors and geographical regions. Ireland’s ESF+ programme is about investing in people. It aims to achieve high employment levels, fair social protection and a skilled and resilient workforce for the future world of work.  ESF + funding will also improve the chances of people getting a job by providing training to up-skill and reskill, lifelong learning, and education measures with a focus on those who face greater challenges in accessing the labour market. The ESF+ will contribute to reducing the risk of poverty and social exclusion, with an emphasis on disadvantaged groups. Learn more on European Funding here: www.eufunds.ie

ESF + courses are funded at up to 70% by the network – please see details of courses available below:

Accredited Mediator Programme

This is an intensive practise-based programme (60 hours) which will train participants to become mediators as certified by the International Mediation Institute. 

Learning outcomes:

At the conclusion of the programme participants will have:

1. An understanding of the complexity of conflict
2. An appreciation of mediation as an effective response to conflict
3. A detailed understanding of the process and skills of mediation
4. Experiential engagement with the skills of mediation
5. Application of mediation in the specific context of the work of HR leads
6. Completed the assessment requirements to be certified with the International Mediation Institute (IMI)

For upcoming course information, please email info@rhskillnet.ie

Manual Handling Instructor QQI Level 6

The course is of 5-day duration, with a considerable emphasis on the practical delivery of Manual Handling in the Workplace, Assessing Risks related to Manual Handling activities, and the enhancement of participants training skills.

Learning outcomes:

On completion, course participants will:

1. Understand the main legal requirements relating to Manual Handling in the Workplace.
2. Be able to deliver a Manual Handling Training course.
3. Understand the basics of Anatomy and Physiology, Fitness and Flexibility, Ergonomics, and musculoskeletal injuries.
4. Be able to demonstrate and explain the lifting and moving of loads from different levels/heights, and assess course participants performance of their lifts.
5. Be able to use Risk Assessment templates to assess and record potential risks associated with manual handling activities.

For upcoming course information, please email info@rhskillnet.ie

Training Delivery & Evaluation QQI Level 6 Minor Component 

This programme is designed to enable participants to impart skills and experience to others with confidence through designing and delivering professional training with positive learning outcomes for all involved.

• Duration: 6 Trainer-led 3 hour sessions + 1 Skills Demonstration Day
• Schedule (6.30pm – 9.30pm each day):
  • Tuesday 3rd & Thursday 5th September
  • Tuesday 10th & Thursday 12th September
  • Tuesday 17th & Thursday 19th September
  • Thursday 26th September – Skills Demonstration (timings TBC)

Module Breakdown:

• Module 1: Introduction and Purpose of Training & Adult Learning
• Module 2: Systematic Training & Planning and Preparing
• Module 3: Delivering, Assessing, Reviewing – Evaluation
• Module 4: Diversity and Legislation

Entry Requirements

• Level 5 or equivalent in a relevant subject area
• Participants must have English ILR Level 3 – Professional working proficiency.
• Basic IT Skills

See full programme details here: https://www.rhskillnet.ie/training/training-delivery-and-evaluation-esf/

Certified Food & Beverage Skills

This 2 day programme is designed to give participants the basic skills needed to perform their day to day duties within a restaurant, gastropub, cafe or bar. Participants will receive CPD certification upon successful completion of training and assessment by demonstration of skills.

Learning outcomes:

On completion, course participants will:

1. Understand the standard of food and drink service within the industry
2. Understand basic food and drink service terminology
3. Be able to welcome, meet and greet and seat guests
4. Be able to take food and drink orders
5. Be able to serve food and drink correctly
6. Be able to identify and carry out the steps of service

For upcoming course dates, email info@rhskillnet.ie

Supervisory Skills

A concise 2-day training programme for new supervisors to grasp hospitality basics, designed for those ready to lead and manage with excellence. On successful completion and assessment of skills, participants will receive a CPD certificate.

By the end of this course, participants will:

1. Understand the role of a supervisor and its importance in organisational success.
2. Demonstrate effective on-the-job training methods to enhance employee performance and development.
3. Gain insight into the customer journey and its impact on service delivery.
4. Define standards of service and implement strategies to maintain and improve service quality.
5. Define the concept of leadership and its significance in guiding teams towards achieving organisational goals.
6. Identify common challenges faced by leaders and develop strategies to overcome them.
7. Learn effective team-building techniques and strategies for team development.
8. Develop personal development plans to enhance leadership skills and career growth.
9. Acquire practical time management skills to optimise productivity and achieve personal and professional goals.

See full programme details here: https://www.rhskillnet.ie/training/supervisory-skills-programme-esf/

Restaurant & Hospitality Management Development Programme 

This ten-day programme offers current restaurant supervisors an opportunity to hone their skills and assist in progressing to a managerial position within a restaurant/gastro pub. It is aimed at complementing the practical experience gained by individuals working in the industry. It provides supervisors with the necessary skills to effectively manage a wide range of restaurant operations. On successful completion of the course, each participant will receive a CPD Certificate.

Learning outcomes:

By the end of this programme, you will:

1. Understand your role as a manager
2. Know how to effectively lead and develop your teams
3. Know the basics of Human Resources
4. Understand the elements of kitchen management and how to reduce waste
5. Learn how to manage the business financials
6. Understand the key principles for front of house management
7. Understand principles of LEAN management and develop an action plan for implementation
8. Develop effective coaching strategies to support your team’s growth, setting goals and improving performance.
9. Understand how to market your business effectively utilising digital channels
10. Know how assess and manage conflicts and develop strong interpersonal communication skills.

Modules Covered:

Orientation & Role of the Manager 

Leading & Developing People 

Human Resources

Kitchen & Waste Management 

 Financial Management 

Front of House Management 

Applying Lean in Food & Beverage  

Coaching Skills 

Digital Marketing 

Communications & Conflict Management 

*The above is our Public Management Development Programme outline. We can tailor a management development programme specifically to meet the needs of your business.*

For upcoming courses, email info@rhskillnet.ie